Category: Community Management

What the 🦆 is going on with viral content producers? Also – TikTok grows up

OK, campers, don’t forget your booties, cuz it will be coooold out there this weekend – and Do Not Read Until Monday.   OK what the 🦆 is actually going on with these ‘viral’ content producers? Part 1 If the Apple/Facebook/Google privacy debacle has you thirsting for some more tea, you’re in luck. This week, […]

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Facebook’s Messenger moves show need to shift service to social

Facebook has made some interesting moves with Messenger in recent months, ones that further show its intention to build it into an essential tool for businesses. By doing so, it’s ushering in a new era of social-led customer service. Shortly after announcing a new milestone in Messenger’s monthly active users – a none-too-shabby 900 million, […]

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Instagram algorithm marks an end of innocence

Instagram is nearly all grown up. With its announcement March 16 it would be deploying an algorithm to sort content feeds on the platform, it took a big step toward full maturation. And, despite user outcry, it’s not one it’s likely to avoid – or one astute observers did not anticipate. Rather, it’s using strategies […]

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“Voces de Social” Panel: Engaging the Hispanic Community

This week, Community Managers across all industries joined forces to celebrate CMAD – Community Manager Appreciation Day. What is CMAD? Glad you asked, that question was answered here by one of our very own Community Managers at MRY. As part of this industry-wide celebration, MRY organized and hosted a panel comprised of leading social media influencers and experts that have been successful at targeting the Hispanic audience.

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